Privacy Policy

Marafiq Electricity and Water Company in Jubail and Yanbu Marafiq.com.sa understands the importance of the privacy and protection of your data, therefore, we are committed to maintaining the confidentiality of sensitive information and protecting the rights of all visitors to this site, and we have specifically prepared this policy to clarify all the following:

Agree to the Privacy Policy.

Your use and application of the Marafiq.com.sa platform means your acceptance of this privacy policy, and the terms and conditions governing the platform and application. If you do not agree to this policy, you must not use any of the services offered through the platform.

Who Collects User Data?

As soon as you visit the Marafiq.com.sa platform, the server of the platform which operates automatically, records your IP address (your IP address is the number of the computer you are using, which allows other devices connected to the Internet to specify a destination the data issued by, and the collection of certain information such as the type of browser and search engine, the date and time of the visit and the URL of any website from which you are referred to Marafiq.com.sa, but without identifying your personal identity).

Links to other websites and third parties on the Internet

This Privacy Policy applies to the Marafiq.com.sa platform only. If you visit another website through (www.Marafiq.com.sa), you should read the privacy policy of that website; To determine the information security practices and privacy policy adopted there.

What Data is Collected?

1- Cookies

The site may store so-called "Cookies" on your computer when you visit the Platform. Cookies are a piece of data that uniquely identifies you as a user and can be used to improve your knowledge of the Platform and to better understand the Platform's user base.

Most browsers are initially set up to accept cookies, and you can also reset your browser to refuse all cookies or to alert you when cookies are being sent. Also note that some of the services offered on this platform may not function properly if you refuse cookies, as we may not associate the information we store in cookies with any personally identifiable information you provide on our website.

2- Personal information

Marafiq.com.sa platform and applications, adhere to the main principles and general rules for the protection of personal data, as well as the main principles and general rules for data sharing.

3- Geographical location

The user may sometimes be required to consent to his geolocation, to benefit from and apply some of the services provided on the Unified National Platform.

What Is the Purpose of Data Collection?

The platform's use of your Internet protocol helps diagnose problems that occur in its servers, and also helps it perform the necessary statistics to measure the use of the site (the number of visitors and the language of the computer you use), the platform does not allow anyone outside the framework of its technical team to see the Internet protocol

Safe Transmission of Information

We assure you that this website has the highest security measures in place to protect the information you provide it. The site encrypts information that is considered sensitive (such as credit card numbers) or data that must be kept confidential in accordance with legal requirements.

Protection of Personal Information

Your personal information will only be available to government employees who need to see it. Without the user's consent, that information will not be available to the public. Moreover, none of that information will be exchanged, traded, or sold to any third party without the user's prior consent, and access to the information will only be permitted to qualified persons who provide the services of the Marafiq.com.sa platform and applications.

Contact us

If you have any questions or queries regarding our Privacy Policy, request assistance or file a complaint, please contact us via:

Phone: 920020084

E-mail:

Jubail : CXDJ@marafiq.com.sa

Yanbu : CXDY@marafiq.com.sa

Changes to the Privacy Policy

Marafiq Electricity and Water Company in Jubail and Yanbu has the discretion to update this Privacy Policy at any time. To find out the latest update made on it; The user should review the update date at the bottom of this page.